Help Section
We’ve got you covered, no need to overthink it.
We’ve got you covered, no need to overthink it.
This section is designed to help you quickly clear up questions about using the platform and find answers without having to wait
FAQs, reporting and safety guidelines, plus privacy and data security information.
Use this space as a quick reference to better understand the site, browse the topics and search your question.
This community is a space where K&B World users can connect with other users to share experiences, ask questions, and recommend services. It’s also a place where professionals can participate—posting updates, sharing insights, and staying informed about community feedback and recommendations.
You can explore discussions, follow events, and keep up with important announcements from K&B World and providers. It’s designed to be a safe, respectful environment where your voice matters—so you can leave reviews, rate services, and help others make confident decisions.
How to report users or content?
If you come across content or behavior that feels unsafe, inappropriate, or against the community rules, you can report it directly in the platform:
Report a post or comment
Open the post (or the specific reply).
Click the ••• (More options) menu.
Select Report.
Choose a reason and add any details that help explain what happened.
Report a user
Click the person’s name or avatar to open their profile.
Click the ••• (More options) menu.
Select Report and choose a reason.
Tips to help us act faster
Include a short explanation of the issue (what happened and where).
If relevant, add links or context (e.g., which post, which comment).
Avoid sharing sensitive personal data in the report text.
Once submitted, the report goes to the admins/moderators for review, and they’ll take action if needed (e.g., removing content, warning, restricting, or suspending accounts).
What happens after a report?
After you submit a report, it goes to the admins/moderators for review. They’ll check the content or user in context, including the reason selected and any repeated behavior, and decide what action is appropriate.
If the report is confirmed, actions may include hiding or removing content, requesting edits, issuing a warning, limiting participation, or suspending an account in serious or repeated cases. Not every report results in action if it doesn’t violate the guidelines or if more context is needed, and for privacy reasons you may not always receive full details about the outcome.
Admins/moderators evaluate:
the reason selected,
the content in context,
the user’s behavior and any repeat patterns.
They may take actions such as:
approve/leave content as is,
hide/remove the content,
warn the member or request edits,
limit participation,
suspend the account for serious or repeated violations.
The goal is always to apply rules consistently, protect the community, and prevent future issues.
Can I recover my account after a report?
Yes—in many cases, your account can be restored after being reported, but it depends on the outcome of the review.
After a report is submitted, it goes to the moderation team for review, along with the selected reason and the surrounding context. We look closely at what happened, how serious it was, and whether it’s a repeat pattern to determine if the account can return without putting the community or its rules at risk.
If your account is temporarily restricted or suspended, an admin can suspend access in Bettermode (temporarily or permanently), and can also revoke the suspension if it’s resolved or was a mistake. When an account is suspended, the user is logged out immediately, will see a suspension message if they try to log in, and will stop receiving community emails until the suspension is revoked. (Also, suspending a member does not automatically delete their posts—their content can remain while access is restricted.)
If you believe the report was incorrect or you want to clarify the situation, you can contact the K&B World team through our support channels across our platforms. After reviewing the case, we’ll make the final decision on whether to reinstate access or apply further restrictions. We hope this has been helpful. Contact us if you need anything else.
We’re always here for you.